FAQ
Frequently Asked Questions
How can I make a reservation?+
You can fill the form on our site or contact us on WhatsApp. We are available 24/7.
Are prices fixed?+
Yes, our prices are fixed. Traffic or route changes do not affect the price.
What if my flight is delayed?+
We track your flight. If there is a delay, our driver waits for you with no extra charge.
How do I pay?+
You can pay by cash (EUR, USD, TRY) or credit card. No prepayment required.
Do you offer baby seats?+
Yes. We have baby seats suitable for 0-3 years. Extra fee: €10. Just check the 'I need a baby seat' box in the booking form.
What is the luggage limit?+
In our Vito and Sprinter vehicles, 1 large suitcase + 1 hand luggage per passenger is allowed. Our Sultan and Travego (midibus/bus) vehicles have much larger luggage space. Please inform us in advance if you have extra luggage.
Is there a night rate?+
No. At Dashur Travel, we apply the same fixed rate at all hours. There is no day/night price difference. The same fixed price applies to transfers between 00:00-06:00.
Can I cancel my reservation?+
Yes. You can cancel free of charge up to 24 hours before your transfer time. Cancellations within less than 24 hours are non-refundable. Contact us via WhatsApp or email to cancel.
Are pets allowed?+
Small breed pets are accepted in a carrier box and with prior notification. For large breed animals and assistance animals, please contact us in advance.
We will be waiting for you when you arrive in Istanbul.
Book now and enjoy VIP comfort.
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